Why your tax code is now more important than ever
The amount of tax you pay on your salary depends on your tax code. If it’s wrong you’ll pay too much or too little. For many this can be a temporary issue, for others it can be permanent. What’s the problem and what can you do about it?

Codes and the end of year review
A key feature of the PAYE system is the end-of-year review carried out by HMRC. These days it’s done automatically by its National Insurance and PAYE Service (NPS) computer. It compares the tax you paid through PAYE with what it expects to see based on the tax code HMRC thinks should have been used. If there’s a discrepancy it marks your record for manual review. Conversely, if the code matches and the PAYE tax paid corresponds with it, the NPS calls it good and moves on even if your tax code was wrongly calculated.
NPS assumptions
The NPS assumes that HMRC officers have calculated your tax code correctly despite there being countless reasons why this might not be so. To be fair, incorrect codes are often not the fault of HMRC as it calculates your code from information about your income and tax-allowable outgoings provided by you and your employer. However, it’s not uncommon for HMRC officers to interpret information incorrectly or simply make a mistake that results in the wrong tax code. The frequency of errors has increased significantly in recent years.
Trap.If the information HMRC has about your income and tax reliefs, e.g. job expenses, pension contributions, savings interest etc., is out of date your tax code is likely to be wrong. However, the NPS will not (cannot) identify this. It’s therefore up to you take the lead and notify HMRC of changes needed to your code.
Tip.If you’re in self-assessment you needn’t worry too much about tax code errors. These are superseded by your self-assessment tax calculation which will pick up any over or underpayments of PAYE tax. However, it’s sensible to notify HMRC of any significant errors in your code.
HMRC delays
Sadly, over the years HMRC has reduced its number of properly trained officers. The effect is that even if you notify HMRC that you are owed tax or that you owe it, you’ll be told that there is no need for a manual review of your tax and it will be done automatically by the NPS later in the year. This usually takes place in August and September. Frankly, this isn’t acceptable. If you’ve overpaid tax why should you wait months to obtain a refund? What’s more, as we’ve already mentioned, the NPS can’t definitively check if your code is right, consequently it will not pick up over or underpayments caused by coding errors.
Take action.The lesson here is that unless you complete a self-assessment tax return you need to pay special attention to checking your tax code and notify HMRC of any changes needed. If you don’t you might miss out on a tax refund or find yourself landed with an unexpected tax bill.
Related Topics
-
HMRC’s new compliance check service
HMRC has published a collection of videos and notes to help if you’re picked for a compliance check. Is HMRC’s new service worth a look or is it just official propaganda?
-
Income sharing trouble for separated couple
After a couple separated one spouse received income from letting the property she jointly owned with her estranged spouse. HMRC taxed all the income on her. Was it right to do so or should her spouse have been taxed on half the income?
-
How to handle workers aiming to "Slide Away" to an Oasis Concert
The Oasis Live ’25 UK reunion tour starts in Cardiff on 4 July 2025 and concludes in London on 28 September 2025. With ticketless fans keen on obtaining last-minute tickets and ticketed fans eager to get to the gig for when the gates open, this could have an impact on staff productivity and timekeeping. How can you tackle these issues?